Does Canada Life Cover Therapy?

Last updated on: Sep 05, 2024

Canada Life insurance plans offer coverage for many different mental health treatments, including therapy and counselling. But keep in mind that every policy is different — what your employer covers can differ entirely from another, even in similar industries.

Coverage for therapy varies across the insurance industry, differing from one policy to the next. counselling services but aren’t sure whether your Canada Life insurance policy has you covered, dusting up on your policy details and insurance benefits is the first step to take.

Does Canada Life insurance cover therapy?

"It depends." 

That’s about the most concise response possible.

Does your employer's policy include coverage for mental health services? If so, your benefits will give you Canada Life insurance company coverage for therapy and counselling. But the details of your coverage depend entirely on your employer's specific program, coverage options, and extended health care coverage.

Because of that, if you read just one part of this article, make it this: 

Consult your company's specific Canada Life policy to determine whether: 

  1. Your insurance offers mental health coverage
  2. The extent of that coverage 
  3. The qualifications your provider should have in order for you to be eligible for reimbursement

Your specific policy may differ, but mental health services covered by Canada Life extended health plans typically include:

  • Individual Therapy
  • Couples Therapy
  • Family & Group Therapy
  • Online Therapy

Canada Life will only provide coverage for therapy or high-quality counselling delivered by regulated mental health professionals. Requirements for eligible coverage are covered in your company’s policy. 

If in doubt, ask your plan administrator (or, contact Canada Life directly for specific information about your program)

What types of therapists are eligible for Canada Life therapy coverage?

Typically, in-person or online therapy and counselling professionals eligible for Canada Life insurance coverage include:

  • Registered Psychotherapist
  • Registered Psychotherapist (Qualifying)
  • Psychologist (C.Psych, R.Psych, etc)
  • Psychological Associate
  • Registered Clinical Counsellor
  • Provisional Psychologist
  • Certified Canadian Counsellor
  • Family therapists
  • Registered Social Worker
  • Registered Clinical Social Worker
  • Registered Counselling Therapist
  • Occupational Therapist
  • Anger management therapy
  • Relationship issue counsellors
  • Counselling for youth
  • Couples counselling

Your policy will outline any certifications or other requirements it’s necessary your mental health provider have.

As a general rule of thumb, coverage is generally designation dependent. Your insurance plan should be quite explicit on which designations are covered. For more information on designations, you can read our short guide.

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What types of therapy services are covered by Canada Life?

The Canada Life insurance company counselling coverage usually covers a wide range of counselling philosophies and routine services. That includes, at minimum:

  • Dialectical Behaviour Therapy (DBT)
  • Emotionally Focused Therapy (EFT)
  • Cognitive Behavioral Therapy (CBT)
  • Emotional Transformation Therapy (ETT)
  • Internal Family Systems (IFS)
  • Psychodynamic Therapy

Again, the policy included in your workplace benefits plan may have specific requirements, and may not cover every counselling philosophy out there. Before setting your heart on a particular counselling type, or making an appointment, check your particular insurance coverage or consult with your plan administrator.

Many therapists specialize in multiple behavioral health treatments and types. Some therapy platforms give you tools to filter available therapists by modality or issue (e.g. cognitive behavioral therapy, affirmative therapy, workplace stress, body image issues, counselling for youth, life transitions, distressing life experiences, etc). That can help quickly narrow your search options for high-quality counselling.

How many therapy sessions will Canada Life cover?

Reimbursement details and coverage can range widely when your policy covers therapy.

When it comes to coverage amounts, some employers cover 100% of the cost, with yearly maximums in the $10,000 range. Others might provide a yearly maximum of $2000. It 100% depends on your employer's policy.

Check your benefits plan or consult with your plan administrator for complete details on your coverage for services and extended health plan.

Does Canada Life cover psychotherapy?

Yes, the Canada Life insurance company does cover psychotherapy. Psychotherapy—aka “talk therapy”—is a common form of therapy focused on helping individuals with a wide range of mental health issues. Many psychotherapists will specialize in the types of behavioral health services listed above under “What types of therapy are covered by Canada Life?”

Does Canada Life cover counselling?

Canada Life insurance plans offer coverage for many different mental health treatments, including therapy and counselling. But keep in mind that every policy is different — what your employer covers can differ entirely from another, even in similar industries.

Coverage for therapy varies across the insurance industry, differing from one policy to the next. counselling services but aren’t sure whether your Canada Life insurance policy has you covered, dusting up on your policy details and insurance benefits is the first step to take.

Does Canada Life cover therapy?

Answer: “It depends.”
That’s about the most concise response possible.

Does your employer's policy include coverage for mental health services? If so, your benefits will give you Canada Life insurance company coverage for therapy and counselling. But the details of your coverage depend entirely on your employer's specific program, coverage options, and extended health care coverage.

Because of that, if you read just one part of this article, make it this: 

Consult your company's specific Canada Life policy to determine whether: 

  1. Your insurance offers mental health coverage
  2. The extent of that coverage 
  3. The qualifications your provider should have in order for you to be eligible for reimbursement

Your specific policy may differ, but mental health services covered by Canada Life extended health plans typically include:

  • Individual Therapy
  • Couples Therapy
  • Family & Group Therapy
  • Online Therapy

Canada Life will only provide coverage for therapy or high-quality counselling delivered by regulated mental health professionals. Requirements for eligible coverage are covered in your company’s policy. 

If in doubt, ask your plan administrator (or, contact Canada Life directly for specific information about your program)

What types of therapists are eligible for Canada Life therapy coverage?

Typically, in-person or online therapy and counselling professionals eligible for Canada Life insurance coverage include:

  • Psychotherapists
  • Psychiatrists
  • Psychologists
  • Family physicians
  • Family therapists
  • Social workers
  • Marriage counsellors
  • Occupational therapists
  • Clinical counsellors
  • Relationship issue counsellors 
  • Therapy for addressing traumatic experiences or distressing life experiences
  • Life transitions
  • Expressive arts therapy
  • Affirmative therapy
  • Couples counsellors 
  • Counselling for youth

Your policy will outline any certifications or other requirements it’s necessary your mental health provider have.

What types of therapy services are covered by Canada Life?

The Canada Life insurance company counselling coverage usually covers a wide range of counselling philosophies and routine services. That includes, at minimum:

  • Dialectical Behaviour Therapy (DBT)
  • Emotionally Focused Therapy (EFT)
  • Cognitive Behavioral Therapy (CBT)
  • Emotional Transformation Therapy (ETT)
  • Internal Family Systems (IFS)
  • Psychodynamic Therapy

Again, the policy included in your workplace benefits plan may have specific requirements, and may not cover every counselling philosophy out there. Before setting your heart on a particular counselling type, or making an appointment, check your particular insurance coverage or consult with your plan administrator.

Many therapists specialize in multiple behavioral health treatments and types. Some therapy platforms give you tools to filter available therapists by modality or issue (e.g. cognitive behavioral therapy, affirmative therapy, workplace stress, body image issues, counselling for youth, life transitions, distressing life experiences, etc). That can help quickly narrow your search options for high-quality counselling.

How many therapy sessions will Canada Life cover?

Reimbursement details and coverage can range widely when your policy covers therapy.

When it comes to coverage amounts, some employers cover 100% of the cost, with yearly maximums in the $10,000 range. Others might provide a yearly maximum of $2000. It 100% depends on your employer's policy.

Check your benefits plan or consult with your plan administrator for complete details on your coverage for services and extended health plan.

Does Canada Life cover psychotherapy?

Yes, the Canada Life insurance company does cover psychotherapy. Psychotherapy—aka “talk therapy”—is a common form of therapy focused on helping individuals with a wide range of mental health issues. Many psychotherapists will specialize in the types of behavioral health services listed above under “What types of therapy are covered by Canada Life?”

Does Canada Life cover counselling?

Yes. As a matter of fact, the terms "counsellor" and "therapist" are generally considered interchangeable. What's more, someone certified as a social worker may qualify as a therapist under your plan. Before booking, consult with your plan administrator to be sure you understand what qualifications your counsellor requires in order to qualify for insurance coverage.

Does Canada Life cover online therapy?

Yes. As long as your online therapy provider meets the professional certification and credentials laid out by your Canada Life policy, online therapy is covered the same as in-person counselling.

There may be specific details in your policy about online therapy that state otherwise, but this would be highly unusual (at time of writing—2024). Check with your plan administrator.

Is Canada Life direct billing available? 

Yes! However, it all depends on your therapist or counsellor. Some counselling platforms like First Session allow you to search for therapists that direct bill insurance. 

How can I get extra coverage for therapy under my Canada Life plan?

The amount of extra coverage that may or may not be available under your plan is determined by the policy your employer has signed up for. Consult with your plan administrator about extra coverage for therapy (or any other care, like dental services).

How much therapy is covered per person per calendar year by my plan?

If you have a spouse or dependents, they may be covered by your plan. That means you need to determine how much coverage your plan offers each person per calendar year. The amount of mental health coverage available to each person per calendar year is based on your specific policy. It may be considerably less or considerably more (for example) than dental coverage available to each person per calendar year—so don't make assumptions. Check you specific policy or consult with your plan administrator to find out. (Note that your plan may also limit the number of practitioner per calendar year you may see.)

Does Canada Life offer comprehensive coverage options?

When it comes to comprehensive coverage options, Canada Life offers a wide range of options for different types of treatment. Visit Canada Life's health and dental coverage page for more information about complete plans, or talk to your plan administrator.

Two ways to make the most of your Canada Life mental health coverage

Word of advice: Whether your Canada Life coverage amount is $2000 or $10,000 of annual costs related to therapy, making the most of your coverage can have a significant impact on your quality of life. Doing so ensures you make the most progress possible in therapy, contributing to a healthy lifestyle and resulting in lasting and impactful changes to your mental health and quality of life.

1) Focus on finding the right therapist

The amount of annual costs covered by your plan is limited, so don't want to waste time "trialling" different counselling therapists over an extended period of time.

Whether it's for in-person or online therapy, make the time to do your research and find a licensed therapist or mental health care professional that feels like the right fit. The ideal therapist is someone you can envision working with consistently over the months ahead—possibly even for years. 

Research shows that consistency (regular sessions) and fit (a therapist who suits your needs and personality) are two of the most critical factors leading to lasting changes in your mental health and daily life.

Most therapist marketplaces/platforms will provide some details about a counselling therapist before you book. First Session, in particular, provides extended video interviews, helping you to figure out whether a therapist might be a good fit before you book your first session.

Again, double check the in-person or mental health care provider you decide to go with meets your health plan's requirements for reimbursement. If you have any questions, ask your plan administrator.

For more advice on finding the right therapist, read our short guide.

2) Determine your therapy schedule

Regardless of what mental health conditions you may be experiencing, consistency plays a huge role in effective therapy. To calculate an affordable therapy cadence, divide your yearly coverage limit by the cost per session, and schedule accordingly.

For example: Suppose your yearly coverage is $5000, and each session with the therapist you prefer costs $200.

5000 divided by 200 equals 25. That equals just over 2 therapy sessions per month (or, a therapy session every 2 weeks).

Find a consistent day and hour to schedule each session, and block off time for it in your daily life. Blocking off that time now ensures you won’t struggle to find a time in the future for your mental health journey.

Remember: Get to know your Canada Life policy before you book 

Take 30 - 60 minutes to understand your Canada Life coverage options and to find the right dedicated counselling therapist, counsellor, or social worker. It can have a huge impact you everyday life. While every policy differs, knowing the details and nuances is pretty straightforward. As already mentioned, consult your specific policy, contact your plan administrator, or call your regional Canada Life office for further details.

When it's time to find a licensed therapist, start your search with First Session's therapist database. You can search by therapy type, certification, location, and coverage. Then, watch intro videos to gauge for fit before you book — so you don't waste a single dollar of coverage on trialling the wrong therapist(s). 

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About the Author

First Session Editorial Team

The First Session Editorial Team, composed of seasoned researchers, writers, editors, and therapists, focuses on providing content that helps​ Canadians find the right therapist.